The "coordinator service system", developed by Vanke Service, spans the entire life cycle of communal space service. It has held the top spot in property management in China for ten years and has earned urban Chinese citizens' trust. After more than 30 years of growth, Vanke Service has been motivated by technology to build a living house that is healthy, people-oriented, and prosperous. We are dedicated to allowing more users to enjoy the benefits of property services.
With 2,823 residential properties and a total GFA of 660.4 million sq.m. as of December 31, 2021, the company had expanded the geographic presence of residential property services to over 120 cities in China.
Coordinator respond to client needs within 20 minutes; routine issues are resolved or responded to within 30 minutes; issues that cannot be resolved immediately are coordinated with resources within 4 hours; major issues are resolved in writing within one business day.
Launching various cultural and public welfare initiatives regularly to improve the quality of life for residents, improve neighborhood relations, and create a warm and welcoming community.
Good property service is more than traditional aspects of security, repairing, cleaning and greening. It's also about helping owners spend their money wisely in terms of property maintenance, and achieving preservation and enhancement of the property.
In addition to efficient customer service, the benefits of property management are transparent and accessible to ensure the owners' right to information.
Address:Onewo Digital operation center, Machang 2nd Road, Jianghan District, Wuhan
Email:wkwyschz@vanke.com
Phone:15151406867(Mr. Zhang)