MILESTONES
1991
1992
1996
2001
2009
2010
2011
2012
2013
2014
2015
2016
2018
2019
2020
2021
In 1991

We participated in the founding of the first Property Owners' Committee in China in 1991 and proposed the revolutionary idea of "collective governance", a property management model combining the self-governance of property owners and the knowledge of a professional property manager.

In 1992

Shenzhen Vanke Service Co., Ltd. ("Shenzhen Vanke Service") was founded and started offering residential property services in 1992. At the time, it was a China Vanke subsidiary.

In 1996
we became the industry first to obtain ISO9002 certification, demonstrating our leading position in enhancing quality control of property management services.
In 1996

Shenzhen "Ludan Village" project was the first public bidding in China's property management industry, and Vanke Property won the bid.

In 2001

Obtained the First-class Qualification Certification for Property Service Enterprise  issued by the Ministry of Construction (MOHURD), and became the first batch of first-class qualified property management enterprises in China.

In 2009

Vanke Group formally established the Property Management business unit.

In 2010

Ranked first in Top 100 Property Management Companies in China according to China Index Academy.

In 2011

Ranked 1st among the China Top 100 Comprehensive Strength Property Service Company issued by China Property Management Institute.

In 2012

In order to promote value-added services, Property Service Center was initially introduced at Guangzhou Vanke Lanshan Garden in 2012.

In 2013

Property service APP "Zhuzher " has launched to connect residents with broad Internet service providers to diversify service content.  In the same year, Vanke Property's CRM system and Call Center were also officially launched.

In 2014

Launched "Rui Service 1.0" system which digitalize Vanke Service standard business process management accumulated over 20 years. It can be applied to other property service companies by using Internet technology.

In 2015

Started the Go-To-Market strategy. Vanke Service shared the property management experience accumulated over years with industry players on "Rui Service" platform. This initiative eventually expanded the "Rui Alliance".

In 2016

The "Consumption Support Community Renewal" activity, or "Friendly Neighbor initiative", was introduced on "Zhuzher". This e-commerce platform donates all profits from community consumption to a fund to support the neighborhood's facility refurbishment.

September 25th

"Rui Service" launched its 3.0 version, realizing the connection among people, money, and facilities. The core platform consolidating facility management, equipment management, "Zhuzher " app, "Zhuyingtai" app, financial accounting and other internet appliances.

June 24th

Ranked 1st among the “Top 100 Property Management Companies in China”.

In 2018

Became the first property service firm in China with annual sales exceeding RMB 10 billion.

October 15th

Company launched “double wing” strategy which is to develop residential and commercial property management service at the same time.  

October 10th

"HSQ Vanke Service premium property management certification system" was published. This  program offers specialized service products in the three areas of health, safety, and high-quality services to satisfy customers' specific and individual service needs. 

May 28th

Pulin, our real estate brokerage service for house sales and rentals, was launched on May 28th.

May 28th

Collaborated with Zhuhai Da Hengqin Investment Co., Ltd., a state-owned enterprise, to launch the 1st city-level property management project in China.

December 12th

Vanke Service signed strategic cooperation agreement with Cushman & Wakefield, symbolizing the landing of  “double wing” strategy.

September 9th

Hebei Xiong'an Urban Investment was founded with China Xiong'an Group Urban Development Investment. This joint venture provide full life circle property service along with the construction of this new modern city.

May 24th

Vanke Service ranked 1st among the "Top 100 Property Management Companies in China" for 10 years, and  "Leading Property Management firm with Chinese Characteristics " for 3 consecutive years.

December 24th

Onewo Space-Tech Service Co., Ltd took the initiative to finish the docking with the four state-owned banks to carry out the online pilot of digital RMB.

December 23th

Onewo opened 18 city offices in China, representing the start of business around space, tech and service.

 

October 31st

Renamed Onewo Space-Tech Service Co., Ltd, dedicated to space management with technology application, with three business modules: Space, Tech and Grow.

October 24th

Established City Up as Onewo’s urban space operation brand.

September 25th

"Vanke Service" announced its return, becoming a brand specializing in residential property service and offering top-notch services.

May 13th

Company strategy upgraded from “Double Wing” to “Three Spaces”, which refers to Community Space, Business Space and Urban Space to expand the business scope.

May 11th

Siming City Capital was founded with state-owned company to offer digital asset management of public houses, historical buildings protection, and city-level property management on Gulangyu, a UNESCO World Cultural Heritage Site. 

January

Since the COVID-19 outbreak, Onewo’s anti-epidemic management experience has been summarized and shared with its international counterparts by Cushman & Wakefield Vanke Service.

November 1st

On the first anniversary of Onewo, CEO Zhu Baoquan sent a letter to all staff, emphasizing the business goals is to serve the “living” related consumption needs of urban residents, to undertake the 2B2G space service outsourcing, and to build a cloud platform for space service efficiency improvement.

October 22nd

At the Vanke Group's media gathering, Onewo CEO Zhu Baoquan announced Onewo's "hundred cities and thousand streets" plan: 1000 high-concentration streets in 100 Chinese cities will be the focus of development during the following three years.

October 19th

Announced the initiative of care fund for clients trapped in elevators, starting from January 1, 2022, It is another industry first following "Elevator people in distress care fund".

September 6th

The first Super High Rise Property Management Expert Committee held a closing ceremony. Cushman & Wakefield Vanke Service initiated this committee to bring property and talent management on high-rise buildings to a new height in the trade.

July 1st
We established our digital operation center in Wuhan, China to further strengthen our capability in remote operation.
May 25th

Onewo successfully hatched its growth plate and moved closer to being a platform enterprise with the debut of the security mechanical and electrical service brand "Wanyu Security Service".

May 15th

Zhuzher APP 5.0 officially launched and migrated 95% of its active users. The new version  complete its transformation from a tool to a platform. Since then, it can integrate all Onewo service offerings to clients on one interface.

April 30th

"Building a Beautiful Community with Residents" 2021 Beautiful Community plan ceremony were held in Shanghai Chunshen Vanke City. This scheme aims to fund community refurbishment by  Vanke, Vanke Service and the residents three parties efforts.

January 19th

Onewo signed a cooperation agreement with Hubei United Development Investment Group Co., Ltd. to lay out Hubei's provincial urban space operation.

January 1st

Vanke Service implemented the transparency of elevator advertising revenue in all residential areas under its management.

Your Recognition is Our Utmost Motivation
  • Li Hua: The "Real Knight" who cleared the way for ambulances
    Li Hua: The "Real Knight" who cleared the way for ambulances

    Li Hua, an employee of Vanke Service Kunming, met a situation that an ambulance was stuck in traffic jam in the tunnel when it was on duty to save lives affected by car accident. He voluntarily took the commanding role and cleared the lane for the ambulance to save the victims. 

  • Shen Jie: A warrior who fights the theft and protects the property
    Shen Jie: A warrior who fights the theft and protects the property

    In June 2022, Shen Jie, the security on Tianyuancheng Residence in Nanjing, chased the man suspected of burglary in order to protect the property of the owner but injured heavily. The crime suspect was subdued to the police. 

  • Shenzhen Shatou anti-epidemic “800 warriors”.
    Shenzhen Shatou anti-epidemic “800 warriors”.

    In February 2022, Shatou Street in Futian District became a key area for COVID-19 epidemic prevention and control. Shatou Street is Onewo’s first full-duty project in urban space management. After receiving the mission, more than 800 volunteers quickly gathered from Guangdong, Fujian, Hunan and other places to fight for 38 days and protect the safety of 53000 citizens in the enclosed management area.

  • Vuitton Villa owners presented the mural photography of “Sun, Moon, and Stars” to Vanke Service.
    Vuitton Villa owners presented the mural photography of “Sun, Moon, and Stars” to Vanke Service.

    Vuitton Villa was developed on the first site bought by Vanke Group and delivered in July 1991. "Sun, Moon and Stars" is a huge Tang tricolor craft ceramic mural with 119 meters long on the fence of the community. In 2021, on the occasion of the 30th birthday of Vuitton Villa, 104 owners presented a photographic works to Onewo.

  • Client gifted a 10-meter-long scroll to show appreciation
    Client gifted a 10-meter-long scroll to show appreciation

    Mr. Zhou Xiaodong, one house owner in Taiyuan Vanke City, personally drew a 10-meter scroll titled "Fangfei Vanke City" to thank the employees of Vanke Service for their dedicated service during the epidemic period. 

  • Onewo Tech team won bronze in CVPR
    Onewo Tech team won bronze in CVPR

    In July 2022, Onewo won the bronze medal in the CVPR 2022 workshop image matching challenge. In the business practice, computer vision technology, with the help of intelligent hardware such as sensors and cameras deployed at the edge, has achieved remarkable results in improving space management efficiency.

Li Hua: The "Real Knight" who cleared the way for ambulances

Li Hua, an employee of Vanke Service Kunming, met a situation that an ambulance was stuck in traffic jam in the tunnel when it was on duty to save lives affected by car accident. He voluntarily took the commanding role and cleared the lane for the ambulance to save the victims. His behavior was reported by Yunnan TV station.

Shen Jie: A warrior who fights the theft and protects the property

In June 2022, Shen Jie, the security on Tianyuancheng Residence in Nanjing, chased the man suspected of burglary in order to protect the property of the owner but injured heavily. The crime suspect was subdued to the police. Later, the Jiangning District Courage Foundation commended Shen Jie’s brave behavior.

Onewo won the bronze medal in the international science and technology competition

In July 2022, Onewo won the bronze medal in the CVPR 2022 workshop image matching challenge. In the business practice, computer vision technology,

The Owner of the Vuitton villa presented the mural photography of "Sun, Moon, and Stars" to Vanke Service

Vuitton Villa was developed on the first site bought by Vanke Group and delivered in July 1991. "Sun, Moon and Stars" is a huge Tang tricolor craft ceramic mural with 119 meters long on the fence of the community. 

The Owner of the Vuitton villa presented the mural photography of "Sun, Moon, and Stars" to Vanke Service

In 2021, on the occasion of the 30th birthday of Vuitton Villa, 104 owners presented a photographic works to Onewo, commemorating that the company has kept its promise to guard the happy community.

Onewo Tech team won bronze in CVPR

In July 2022, Onewo won the bronze medal in the CVPR 2022 workshop image matching challenge. In the business practice, computer vision technology, with the help of intelligent hardware such as sensors and cameras deployed at the edge, has achieved remarkable results in improving space management efficiency.

Shenzhen Shatou anti-epidemic “800 warriors”.

In February 2022, Shatou Street in Futian District became a key area for COVID-19 epidemic prevention and control. Shatou Street is Onewo’s first full-duty project in urban space management. After receiving the mission, more than 800 volunteers quickly gathered from Guangdong, Fujian, Hunan and other places to fight for 38 days and protect the safety of 53000 citizens in the enclosed management area.

The 10-meter-long roll indicates a good service in the hearts of the owners

Mr. Zhou Xiaodong, the owner of Taiyuan Vanke City, personally drew a 10-meter picture titled "Fangfei Vanke City" to thank the employees of Vanke property for their dedicated service during the epidemic period. In the picture, the property management staff are maintaining order, carrying materials, preventing epidemics and disinfection and sterilization, strictly performing their duties, cooperating with the community to carry out nucleic acid testing... And carefully restoring the warm-hearted service during the anti-epidemic period in April. Walking through the inside and outside of the painting, "Fangfei Vanke City" is a microcosm of the anti-epidemic scene in thousands of communities

The 10-meter-long roll indicates a good service in the hearts of the owners

Mr. Zhou Xiaodong, the owner of Taiyuan Vanke City, personally drew a 10-meter picture titled "Fangfei Vanke City" to thank the employees of Vanke property for their dedicated service during the epidemic period. In the picture, the property management staff are maintaining order, carrying materials, preventing epidemics and disinfection and sterilization, strictly performing their duties, cooperating with the community to carry out nucleic acid testing... And carefully restoring the warm-hearted service during the anti-epidemic period in April. Walking through the inside and outside of the painting, "Fangfei Vanke City" is a microcosm of the anti-epidemic scene in thousands of communities

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