Global
简体
繁体
RESIDENTIAL PROPERTY SERVICES
Vanke Service
The Preferred Property Manager for Chinese Urban Residents.

The "coordinator service system", developed by Vanke Service, spans the entire life cycle of communal space service. It has held the top spot in property management in China for ten years and has earned urban Chinese citizens' trust. After more than 30 years of growth, Vanke Service has been motivated by technology to build a living house that is healthy, people-oriented, and prosperous. We are dedicated to allowing more users to enjoy the benefits of property services.

Business Scale

With 2,823 residential properties and a total GFA of 660.4 million sq.m. as of December 31, 2021, the company had expanded the geographic presence of residential property services to over 120 cities in China.

  • Cities
    120 +
  • Residential Properties
    2823
  • Total GFA of sq.m
    6.6 M
Services for Owners’Committee

Daily self-evaluation for the Vanke Service Coordinator
Daily self-evaluation for the Vanke Service Coordinator

• Smooth facilities and equipment operation
• Orderly environment
• Helpful coordinator
• Harmonious neighborhood
• Transparent financial gains


Quality Assurance of Commercial Property Management Service
Quality Assurance of Commercial Property Management Service

Vanke Service led the way for the industry to increase service quality in 1996 by becoming the first property management company to be certified under the ISO9002 international quality management standard. It became the first group of property management business to gain class I qualification in China in 2001 after receiving the first class I qualification certificate for property management from the Ministry of Construction of the People's Republic of China.


Create a Warmful Experience
Create a Warmful Experience

Develop an understanding of the relationship between time, space, people and service, developing 21 touch points to make the customer's journey home safer, friendlier, more convenient and more welcoming.

Community Cultural Theme Activities
Community Cultural Theme Activities

The community's 4-dimension cultural program is built around the four pillars of healthy exercise, inclusive growth, happy living and community governance.

Housing Preservation and Value-added Services
Housing Preservation and Value-added Services

To help homeowners preserve and enhance the value of their properties, 4,000 managers, deeply involved in the community, provide professional property management service for Vanke Service managed communities. We provide a stable and efficient business platform for clients to buy and sell new and second-hand properties; property management services for homes and apartments, including but not limited to renovation and replacement, home search and selection, repair and maintenance, home escrow and lease maintenance, etc.


HSQ High-end Services
HSQ High-end Services

The HSQ premium service system is tailored to the needs of affluent individuals, with the slogan "acting on demand to make daily life easier", offering targeted service products in the three areas of HEALTH, SAFETY and QUALITY.


Services For Developers

Vanke Service can effectively link B-end and C-end users, provide full chain services from real estate planning and design to the end of the warranty period, continue to improve the customer experience

Pre-introduction Consultation
Pre-introduction Consultation

Based on 32 years of experience in property service precipitation, provide constructive opinions from the perspective of customer use and community service to save construction costs for developers.
Decoration Supervision
Decoration Supervision

For batch decoration projects, qualified people provide supervision services to monitor and supervise quality. Offer technical assistance to developers, such as budget assessment, acceptance of decorative materials, quality control, building schedule control, etc.
Simulated Acceptance Service
Simulated Acceptance Service

Organize an on-site inspection of the indoor product design, construction quality, decoration, cleaning, and other aspects of the house before delivery. This will allow you to issue a professional evaluation report for the development and construction unit, oversee and press for the correction of any problems that arise on the job site, realize ongoing product improvement, and ensure the quality of the delivered home.
Self-owned Maintenance Service
Self-owned Maintenance Service

Creation of a professional maintenance team to provide maintenance service to individuals during and after the warranty period.
Sales Field Service
Sales Field Service

According to customers' needs, with 8s professional service standards, provide daily order maintenance, facility maintenance, site cleaning, model room service, case site packaging, marketing support, logistics support, and other services, improve brand image and promote real estate sales.
Class Business Field Service (BFS)
Class Business Field Service (BFS)

We offer complete service to non-developer clients in a constrained area with a better reputation and higher standards. It comprises customer service, cleaning, security, and others frequently seen in public exhibition halls, government buildings, 4S stores, five-star hotels, VIP areas at airports, and other service scenarios.
Front Coordinator
Front Coordinator

We provide a three-step coordinator service for aspiring homeowners, from contract signing to unit delivery, with a dedicated service personnel providing services from the moment the client signs until the key is received, continuously connecting clients to a cordial team.
House Warranty Agency Service
House Warranty Agency Service

Linking customers, real estate companies, and suppliers to create a business model and customer evaluation device from the real estate housing warranty. For external real estate companies, we ship our platform, business products and related resources as a package to extend our maintenance service to external parties.
Vanke Service
Welcome to contact

Address：Onewo Digital operation center, Machang 2nd Road, Jianghan District, Wuhan

Email：wkwyschz@vanke.com

Phone：15151406867（Mr. Zhang）

×
Copyright © 2022 Onewo Space-Tech Service Co., Ltd. All Rights Reserved. 粵ICP備15063920號